Even those who might otherwise be motivated to achieve at a high level quickly become discouraged from doing so-after all, why work hard when your peers are slacking off and facing no repercussions?
Mediocrity comes to set the standard across the organization as people realize that they won’t be criticized or reprimanded for poor results. This avoidance of accountability, unsurprisingly, has a harmful effect on team performance. When team members know they won’t face peer pressure for shirking their responsibilities or delivering poor results, there’s less of an incentive to put in the effort to do a good job. Moreover, when a team is suffering from the indecision that defines lack of commitment, there simply won’t be any goals or priorities to which teammates can hold each other accountable.Īvoidance of accountability leads to low standards. Without clarity and buy-in, teammates feel they have no right to call others out over team priorities that were either 1) unclear or 2) never bought into in the first place. Lack of commitment has the most powerful effect in fostering avoidance of accountability. Fear of conflict makes teammates unwilling to puncture the false harmony they’ve created and shy away from any controversial topics.Lack of trust inhibits constructive pushback, since every criticism in such an environment would either be taken personally, cause interpersonal discomfort, or be met with defensiveness and retaliation.This avoidance of accountability stems from the first three dysfunctions. There is an avoidance of accountability to be responsible to everyone else on the team. ĭoes your team or workplace have avoidance of accountability? Do people not care about their work and point fingers often? How do you deal with this so you can have accountable team members? Learn tips from 5 Dysfunctions of a Team.Įffective teams hold other accountable in order to correct problematic or counterproductive behavior and maintain consistent high standards.ĭysfunctional teams, however, are unable to call out their peers for unproductive behavior and falling below standards. Like this article? Sign up for a free trial here. Shortform has the world's best summaries of books you should be reading. This article is an excerpt from the Shortform summary of "The Five Dysfunctions of a Team" by Patrick Lencioni.
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